Top 10 iPhone Complaints: Consumers Most Interested in Basic Phone Functions
It’s been 16 months since the original iPhone was released. With its sleek design and impressive gadgetry the device has been a consumer hit and a commercial success — in spite of its high price tag and mandatory two-year wireless commitment with AT&T. As the honeymoon comes to an end, even enthusiasts are groaning over what some critics call an apparent lack of detail and disclosure in a rushed to market device. Scouring the web, and streets, malls and restaurants here in Los Angeles we’ve been able to come up with the top 10 iPhone complaints. Some of which you may have known and others that might surprise you.
Most iPhone users appear to be genuinely happy with their phone for the most part. But that doesn’t mean there isn’t room for improvement especially as it relates to functions users expect from their cell phone: connectivity, battery time, chatting/texting and replacement programs.
The number one iPhone complaint among current users is the amount of dropped calls and poor reception. Neither AT&T nor Apple are taking responsibility or pointing the finger. Many iPhone users also expressed their discontent with the battery life and begrudged the fact that it’s not removable. Some of the applications and features that the phone uses drain the battery quickly. Last September, Apple issued its iPhone 2.1 software update aimed at reducing the amount of dropped calls and improving battery life…more